TextBehind, Inc published TextBehind - Inmate Text Messaging for Android operating system mobile devices, but it is possible to download and install TextBehind - Inmate Text Messaging for PC or Computer with operating systems such as Windows 7, 8, 8.1, 10 and Mac. The offender is responsible for mailing their application, documents and completed study or course material to the vendor, school or religious institution at their own expense. Otherwise, the photo book will be destroyed. Did this mail contain publications or materials which open like a book? The electronic document will then be made available to the facility mailroom for printing. Questions can be directed to the Office of Chief Counsel at 717.728.2573 or questions can be forwarded to the following emails: Will release clothing be permitted to be sent in? Please provide the following information in your email: All photographs need to be sent to the DOC's third-party mail vendor Smart Communications using the address format below: All photographs sent to an inmate mustcontain a full return address with a first and last name of the senderon the envelope. What happens to this official document mail from Smart Communications once it reaches the institution? Disciplinary infractions for substance use by offenders dropped by 50% the year after a pilot began using TextBehind. Phoenix, MD 21131. What should I do? The prison mailroom will print out the contents and deliver the pages to the offender. State Government websites value user privacy. When my husband was in the county jail we had to use different app. Reduction in smuggling will occur because TextBehind provides copies of mail to offenders, not the originals. Smart Comm John Smith/ AB1234PO Box 33028St. All publications remain subject to review by the IPRC and must comply with theDC-ADM 803. useful content. Super cheers. Relying on a third-party expert shifts the risk of exposure while processing mail away from prison staff.. What should I do? "It is unfortunate that the actions of a relative few have created a situation in which offenders will no longer be able to touch the original of a paper letter, a handwritten greeting card or their kids' artwork. All books and magazines must be addressed to the SPC at the above address. Will pregnant inmates still be allowed to bring pictures back from the hospital of their new baby? All digital files are then forwarded to the offenders assigned prison. Individuals interested in purchasing a photo book for an inmate can use their favorite search engine to find a company who offers soft-cover photo books with a maximum of 25 pages and a size not to exceed 8x11 inches. Upon arriving at Smart Communications the mail containing photographs will be opened and scanned into an electronic document. All personal mail should be mailed to: Collin County Detention Facility. It's nearly allcorrespondence which is NOT legal or privileged correspondence. Newspapers will not be processed by the SPC. You have the risk of overdoses. Wisconsin DOC changes how inmates receive mail following drug incidents, 1 person in custody, arrest warrants issued after burglary at Smoking Gun store, Chetek man to star in Outdoor Channel documentary. Per policy, inmates are not permitted to hold official documents in their cells for security reasons. TextBehind is a secure global service and was created in collaboration with the Maryland Department of Economics. P.O. Upon this denial if the inmate wishes to appeal they have 15 working days to notify the Facility Manager in writing, in accordance with theDC-ADM 804 Inmate Grievance Systempolicy. Next: Suboxone and spice: 7 things COs need to know, Request product info from top Corrections Inmate Visitation & Communication companies. When an inmate is released they are given all their official documents before leaving. trademarks of TextBehind, Inc. 3rd party logos and service links are for reference only. Phoenix, MD 21131. The name of the company/organization where the publication was ordered from, The name and inmate number of the inmate the books were sent to, The name of the mail carrier who delivered your order, The tracking numbers assigned to your order by the mail carrier, The company/organization where the photo book was ordered from, The exact address the photo book was shipped to, The full name and inmate number of the person the book was sent to, The mail carrier who delivered your photo book, The tracking number assigned to your photo book by the mail carrier, The number pf photographs included in the book. Otherwise, the photo book will be destroyed. endobj

RALEIGH—To make prisons safer and more secure, the North Carolina prison system is changing the way offenders receive mail.

, An official website of the State of North Carolina, Prison System Upgrades Offender Mail Security. This reply service is absolutely FREE and UNLIMITED.TextBehind is a secure nationwide communication service for families, friends and TextPals (pen pals) to consistently stay in touch with their incarcerated loved ones conveniently and affordably.- No more buying envelopes, stamps, paper, print photos or visit the post office and photo print shops. Why will the general incoming correspondence included with an official document be destroyed? Instead, you write to them through a company called TextBehind. Originals will not be returned if confiscated. In North Carolina, family and friends of offenders will need to send their letters directly to TextBehind. The N.C. Department of Public Safety has partnered with a Maryland-based company called TextBehind, which processes mail for prisons and jails in several other states including Colorado and Pennsylvania. 10. Caution: Do not send originals of important papers, documents or photos that cannot be replaced. Applicants over the age of 16 must include a photocopy of their valid photo identification with the application they submit. Beginning Oct. 18, mail to offenders in a state prison must be sent directly to a private company, TextBehind. Privacy practices may vary, for example, based on the features you use or your age. 2. TextBehind was created to provide an easier, more affordable method of communication Any mailing containing more than 25 photos will be denied in its entirety by the facility mailroom. Book donation organizations will process donated books to individual inmates as they have done in the past (prior to the lockdown). Original Transactional Documentation are documents in which the inmate needs to sign and return the original to the sender (i.e. ATTN: Business Officer Inmate Name/ Inmate Number Address Line 1 Address Line 2. Unlimited inmate reply letters will be electronically delivered right to your smart phone and email address wherever you are in the world. DOWNLOAD THE PDF VERSION OF THIS INFORMATION NOW! Any photo book which does not originate from an original source/third-party vendor may be returned or denied. The facility chaplain, religious coordinator or designated staff will review the request and the official study or correspondence course from the vendor, school or religious organization, then will approve or deny the request. Personal Mail sent to the new address will be scanned and delivered electronically in the same . Customize the letter and submit. Prisons officials said contraband smuggling is the main reason to contract with the Maryland-based company. Such mailings will need to be clearly marked as legal mail and will be inspected by Prison mail handlers at the facility. When mailing a letter or postcard to an inmate, please address your mail as follows: Inmate's First and Last Name 201 North Church Street Winston-Salem, NC 27101. To learn more, view our full privacy policy. Smart Communications will continue to forward all official documents they receive to central office for proper distribution to the institution's business offices. He added the jail is not changing how it receives mail. Are photo collages in photo books accepted? I am completely grateful for this app right here. Full return address of the court/ court entity, c. Court Control Number associated with the court/entity address, There is no secondary authentication number/time code associated with Court Control Numbers, *UNDER NO CIRCUMSTANCE SHOULD THE ATTORNEY CONTROL NUMBER, COURT CONTROL NUMBER, OTHER CONTROL NUMBER AND/OR SECONDARY AUTHENTICATION NUMBER APPEAR ANYWHERE OTHER THAN THE OUTSIDE FRONT OF THE ENVELOPE.*. DCI Annual Report. Please provide the following information in your email: I have more questions about sending Official Documents to an inmate. Use of this website constitutes your acceptance Inmates may order publications through catalogs and brochures sent to the prison by publication companies. Business Started Locally: DACwants its prisons to be as safe and secure as possible for staff and offenders. what others are saying about TextBehind, Click A lock icon or https:// means youve safely connected to the official website. 214 West Jones St. Raleigh, Mailing Address: You have offenders struggling for control of the contraband trade. I have had no issues with using the app. Corrections1 is revolutionizing the way in which the corrections community finds relevant news, Will photographs from outside vendors like FreePrints or ShutterFly be permitted? Postal Service, TextBehind offers an app for smartphone or computer. The Smart Communications websiteis great resource of information regarding their services. It has become the most comprehensive and trusted online destination for correctional professionals nationwide. DOC security staff will conduct thorough security screenings of all incoming publications. TextBehind, which processes mail for prisons and jails across the nation, will copy the mailed contents, including cards, photos and artwork, according to NCDPS. They should have any photos sent to Smart Communications for processing. OSCI Annual Report. See information above on sending packages. Family members may not order religious items for inmates. The authentication number will be sent to the email address specified in the Request Form. Home; Carpet Cleaning; Upholstery Cleaning; Commercial & Residential Janitorial; The developer, TextBehind, Inc, indicated that the apps privacy practices may include handling of data as described below. BOX 247. includes Cover theme & more, Doodles4Kids More than 8,500 eBooks are available on inmate tablets. CVCTF Annual Report. In this situation the official document will be transferred to the business office by the SCI mailroom staff and all other correspondence included in the mailing will be destroyed. All photographs sent to an inmate must contain a full return address with a first and last name of the sender on the envelope. Alternatively, all legal mail, case files, supporting documents and court documents must be sent to the prison facility directly by an attorney or legal organization. PERSONAL MAIL. Please resort the ADM 824 Property policy for more information. Enter https://www.corrections1.com/ and click OK. This new system is expected to reduce mail delivery times to next-day delivery, once received by TextBehind. If you are an attorney or employee of a law firm and must send legal mail to an offender, contact the prison for instructions. "Contraband makes a prison unsafe in so many ways," Ishee said. The company will forward the scanned images to the prison. General Incoming Correspondence, All rights reserved. Tell us where we should look inside here. Weve also seen suboxone strips that have been placed between birthday cards or Christmas cards.. Facilities receiving publications that are addressed to a specific state prison rather than to the SPC will be returned to the sender. Prisons officials said contraband smuggling is the main reason to contract with the Maryland-based company. All photo books which do not originate directly from an original source/third party vendor will be returned to the sender. All general incoming correspondence will be destroyed after the 45-day retention unless otherwise instructed by DOC. The offender submits a facility Request for Assistance Form requesting the religious correspondence course, sacred text or Bible study to the facility chaplain, religious coordinator or designated staff. endobj Box 247. This helps reduce the volume of drugs and contraband entering prisons. Publications sent to the Smart Communications address will be returned to the sender. All approved religious correspondence course, sacred text and Bible study material must be sent to the offender at the correctional facility (not through TextBehind), directly from the vendor, school or religious institution. here to connect with a loved one, Visit Beginning Oct. 18, mail to offenders in a state prison must be sent directly to a private company, TextBehind. For a list of facilities and physical addresses, click here. What mail will not be processed by Smart Communications? Starting Oct. 18, mail to inmates in a state prison must be sent directly to TextBehind. You can write a letter, select a greeting card or upload your own photos and artwork. Do Not Sell My Personal Information, If you need further help setting your homepage, check your browsers Help menu, Corrections Inmate Visitation & Communication, Suboxone and spice: 7 things COs need to know, All Corrections Inmate Visitation & Communication, More Corrections Inmate Visitation & Communication, Open the tools menu in your browser. The safety and security of our prisons are always foremost, said Todd Ishee, Commissioner of Prisons. 2. Mailroom staff can accidentally be exposed to the drugs by touching the paper or breathing the fumes. Visit our SPC Tracking Siteto track packages sent through the DOC Security Processing Center. The SPC processes the following materials: *Specific religious items from approved vendors noted in the Religious Articles Catalog and ordered by inmates will be shipped to the respective SCI directly, not the Security Processing Center. It takes the hassle out of me having to write pages and pages of letters, having to go buy stamps, putting it in the mail box on time and waiting at least a week before he can read my letter. to draw Inmates have purchased over 6,000 books since the eBooks launched in September. Any hard-cover photo books will be denied by the facility mailroom. 7. Starting on October 18th, 2021, any mail sent to someone in a North Carolina prison will be scanned and reprinted before being delivered*. The DOC requires all photo books sent to inmates must have a soft cover and are limited to a maximum of 26pages and a size not to exceed 8x11 inches. No complaints at this time. The new policy also wont affect juvenile facilities according to the DOC. Will the general incoming correspondence mail procedures delay the parole process? Photographs containing obscenity, explicit sexual material, or nudity, as specified in Section 2 of the Drugs are thrown over the fences, hidden in the mail, brought in by staff or smuggled in during visitation. These are hazardous to breathe or even to touch. Privacy will not be affected, because mail is already screened for safety purposes before it reaches inmates, Deen said. Now, you can add any loved one nationwide Offenders receive copies of mail, not the original paper. A separate secondary authentication number will be emailed to each Attorney Control Number holder each week. Draft your letter and choose whether or not you wish to send a photo. All general incoming correspondence, including letters, pictures, greeting cards, children's drawings, etc., must be sent to and processed by Smart Communications. Upon arriving at the facility mailroom the mail will be denied and confiscated. Questions about the DOCs mail procedures can be emailed to, contain a full return address with a first and last name of the sender, Miscellaneous Frequently Asked Questions, DC-ADM 803, Inmate Mail and Incoming Publications Procedures Manual, completing the online Control Number Request Form, Social Media Abuse: ra-crbiisocialmediac@pa.gov, Smart Communications processes all general incoming correspondence. TextBehind states they will process these within one business day. 901 greenmount avenue baltimore, maryland 21202. cmcf. Upload it and text out a quick note to let them know they are on your mind. So you can only imagine me and my Husbands excitement WHEN WE FOUND THIS APP!! <>/Metadata 214 0 R/ViewerPreferences 215 0 R>> Oversized envelopes (they are not scannable), Hardware of any type or other metallic items, Musical cards, electronic devices or components, Pop-up greeting cards that are not scannable into an image using a standard process. TextBehind connects you with every inmate across America using text messages with photos, custom greeting cards and electronic money orders. Box 247 Phoenix, MD 21131. b. Official documents sent directly to the institution will be transferred to the business office and held on file for the inmate. Department staff will notify the inmate and his/her counselor of the document being held. to the TextBehind will return all packages to the sender. My husband has a stretch to go but to just know that I can type up my letter and hell receive it sometimes the same day if not the next day is awesome! It will also reduce the risk of accidental contact with dangerous substances. Address envelopes this way, or they will be returned: Offender Name and Offender OPUS Number Communications Office. The N.C. Department of Public Safety has partnered with a Maryland-based company called TextBehind, which processes mail for prisons and jails in several other states including Colorado and Pennsylvania. Fees to send mail by the app (starting at 49 cents) are less than a stamp. In an effort to curb the introduction of drugs into facilities, the Department of Corrections (DOC) has overhauled its system for sending mail to inmates, and the DOC continues to make changes to its mail procedures to maintain the safety of all inmates and staff. Paper coated with liquid fentanyl, Suboxone, K2 or other controlled substance is hard to distinguish from regular paper. Do not use initials. Yes. A control number will be issued upon request bycompleting the online Control Number Request Form. All photos must comply with the DOCs content criteria, and Instead it will be sent to a third-party vendor and this venders title is TextBehind, she said. Details will be posted on the N.C. Department of Public Safety website with instructions for mailing letters. Questions about the DOCs mail procedures can be emailed to Upon this denial if the inmate wishes to appeal they have 15 working days to notify the Facility Manager in writing, in accordance with theDC-ADM 804 Inmate Grievance Systempolicy. What happens to my photo book if it sent from a home address or unverifiable vendor? How do I obtain a DOC Issued Attorney Control Number? Details will be posted on the Department of Public Safety website on how to do that. All photo books must be ordered from an original source/third-party vendor which includes but is not limited to publishers, bookstores, and online distributors. The company will then send the digital files to the prison where the offender is housed. Postal Service. <> What type of paper will photos be printed on? The Business Office/designee will coordinate a time for the inmate to review, sign the documents if desired and pay the postage to have the document mailed out of the facility.