You should contact your account executives/representatives if you require additional assistance if needed. If a bag is necessary for medical reasons or childcare, bags may not exceed The Red Sox will also be. permitted entry to the arena (click here During the recentTD Gardenrenovation, the arenaadded approximately 16,000 CFM of heating andcooling to assist with the addedsquare footage ofexpansionof the building. Do you have vaccinated and non-vaccinated sections? Privacy Policy | *The Fan Safe Hotline is active and monitored only on event days, beginning 90 minutes prior to the event start time through the end of the event. TD Garden, home to the Boston Bruins and Celtics, will no longer require face masks as of March 5, in line with the new guidelines from the city. ", Under this policy, people are considered fully vaccinatedagainst COVID-19 "at least 14 days after they have received the second dose in a two-dose series (e.g. Our commitment remains to prioritize the safety of our guests, associates and players. Any guests who have a medical condition that prevent them from wearing a face mask should notify TD Garden customer service at least two business days before the ticketed event in order to make accommodations. Visit our Tickets page to learn more. Please check for specific updates on the event page and be sure to review all communications distributed to you prior to your event. An attorney for the State Police Association of Massachusetts told the judge that Bakers Oct. 17 deadline is arbitrary and made bargaining impossible. dietary and allergen information, and contactless payment options here. Diaper bags and bags needed for medical reasons are allowed but will be subject to x-ray screening. In alignment with the City of Boston, TD Garden Boston Bruins and Boston Celtics have lifted the proof of vaccination requirement and the indoor mask mandate. The unions lawsuit filed last week asks for the delay so the union can negotiate the terms and conditions of their employment.. EMAIL: customerservice@tdgarden.com. Results from self-administered, at-home rapid/antigen tests will not be accepted. Amy Latimer, president of TD Garden, said the goal is to keep everyone safe. Click on the It is expected to take three to four months to fully vaccinate all at-risk species at the zoos. Copyright 2023 TD Garden. There you should be able to view, transfer and resell tickets The union that represents about 1,800 Massachusetts State Police troopers went before a judge Wednesday to ask for a delay in the implementation of Gov. TD Garden has upgraded from Merv 8 to Merv 13 Air Filters. Guests who do so will be immediately evicted from the arena. After beginning the 2020 season in an empty building, I know that our players, coaches and staff are looking forward to kicking off this year in front of the most passionate hockey fans in the world. merchandise purchases. credit cards. Fans are expected to do their part by complying with the NBA's Fan Code of. Masks remain required at TD Garden by all visitors. The Celtics, however, state that it is anticipated that fans who are over the age of 2 and seated within 15 feet of the court or team benches will be required to show proof of full vaccination or a negative COVID-19 test result. The average age of those who have died from COVID-19 was 73. scheduled event and lasts for eight (8) hours. The city's indoor mask mandate could be the next thing to go. TD Garden does not provide lockers of any type. Do I have to enter through a specific gate? As you approach the entrance, please have your mobile ticket ready to show TD Garden personnel. ; If you test positive, stay home and talk to your healthcare provider about treatment. FILE - In this Sunday, May 30, 2021 file photo, A capacity crowd at TD Garden waits for the tip-off of Game 4 between the Boston Celtics and the Brooklyn Nets during an NBA basketball first-round playoff series in Boston. Invalid tickets/barcodes will be confiscated by TD garden Box Office after an invalid scan. The operator of the Boston areas two major zoos said Wednesday is has started vaccinating some animals that are susceptible to contracting COVID-19. You might not have to wait much longer to hear the roar of a packed crowd at Fenway Park or TD Garden. | You may call 877-VAX-4NYC (877-829-4692) to schedule an appointment and for more information. Anyone 12 and older going to TD Garden for any event, including Boston Bruins and Celtics games, will need to show proof they are fully vaccinated or recently tested negative for COVID starting next week, the venue announced Tuesday. "We have worked diligently with public health officials, experts and our industry leaders and have a shared belief that this is the best approach to keep live events going.". EMAIL: customerservice@tdgarden.com. The latest breaking updates, delivered straight to your email inbox. People are still allowed to take down their masks if theyre actively eating or drinking inside the Garden, and some think that exception is being abused. TD Garden is a cash-to-card arena, Are there health and safety requirements to attend Celtics games at TD Proof of a negative test will no longer be applicable on January 15. Anyone 12 or older planning on going to the TD Garden will have to provide proof of vaccination or a negative test for COVID-19. Masks are recommended but no longer required. have been diagnosed with or have tested positive for COVID-19 in the last 10 days; are sick or have COVID-19 symptoms (such as fever, a sore throat, chills, cough, shortness TD Garden will require all guests 12 years and older to present proof of full vaccination against COVID-19 or a qualifying negative COVID-19 test to gain access to the arena. BOSTON (AP) Large event venues including TD Garden, Fenway Park and Gillette Stadium will be allowed to double their current capacities starting on Monday, and amusement parks will be. Outside food and/or beverages, including alcoholic beverages, Drugs, including medical marijuana, or illegal substances, Flammable items, including lighters and aerosol cans, Professional cameras, cameras with detachable lenses, video cameras or recording devices of any kind, Selfie sticks, or any stick or pole of any size, Umbrellas that do not collapse to 12 inches or less, Signs 8 x 11 or under that adhere to the, Any item deemed dangerous or distracting by the arena, team or production. Guests are reminded to stay home if they: Is the Box Office open on game days/nights? youre a Season Ticket Member. To stay up-to-date on ticket offers,subscribe to Club Green emails. Visit Guest Services located at Level 4, Loge 4 or Level 7, Section 307. smartphone or visitCeltics.com/accountmanagerfrom Some events, seating locations and experiences may require additional health and safety guidelines as required by promoters, touring artists or league protocols," reads a statement on the TD Garden website.Under TD Garden's policy, individuals are considered fully vaccinated against COVID-19 at least 14 days after they have received the second dose in a two-dose series (Pfizer-BioNTech or Moderna) or at least 14 days after they have received a single-dose vaccine (Johnson & Johnson/Janssen).For proof of full vaccination, the venue will accept the original vaccination card or a digital copy of the vaccination card -- including a photograph of the original card -- that can be checked against a valid ID for those age 18 or older. Accessibility | Guests may shop online through the TD Garden Cards are not reloadable. There is no cost to get a card, and there are no fees to use the card. A Copy of the ticket will be provided at the customers request. Ask the TD Garden gate attendants for assistance or contact your Member Experience Executive if Premium doors open two hours before tip-off. Cash-to-Card kiosks at the following locations: Loge 7/8, Balcony 307, or outside the Level 5 A digital gameday parking pass allows entry three (3) hours prior to the The proof of vaccination or negative COVID test requirement goes into effect next Thursday, Sept. 30, when the Bruins have their first home preseason game, TD Garden said. 276-326-7233 for additional direction or notify a TD Garden associate from an appropriate Guests with invalid tickets are welcome to purchase new tickets at TD Garden Box Office, but seat inventory, location and price is based upon availability. Guests will not smoke in the arena. This additional CFM will assist in the frequency,filtration, anddistribution of air flow. Guests are advised that the only authorized sales agents for TD Garden tickets are the TD Garden Ticketing Department, TD Garden Box Office, Ticketmaster and TD Garden event promoters. Children age under the age of 12 do not have to show proof of vaccination against COVID-19 or proof of a qualifying negative test result but are still required to wear a face mask if they are older than 2.The Celtics, however, state that it is anticipated that fans who are over the age of 2 and seated within 15 feet of the court or team benches will be required to show proof of full vaccination or a negative COVID-19 test result.Kids under the age of 2 are exempt from the mandatory mask policy. Anyone 12 and older going to TD Garden for any . Those under 12 dont have to show proof of vaccination or a negative COVID-19 test but must wear a mask -- as will everyone else as part of a city mandate. of protocols designed to limit the spread of COVID-19 based on guidelines from the . Garden? Visit our Know Before You Go page for the most up to date information on TD Garden. Yes. Report the issue to any Uniformed TD Garden Staff. Hibernation ends. Mobile Ticket Management TD Garden, home to the Boston Bruins and Celtics, will no longer require proof of vaccination to enter the arena, as they have since September. Bags that measure between 14x 14x6 and 6x4x1.5 (including clear bags and ProShop powered by 47 bags) are subject to x-ray screening and visual inspection. Our goal is to always provide a safe and enjoyable atmosphere at the Topsfield Fair, General Manager James OBrien said in a statement. page. Food, beverage and alcohol will be available for purchase. Nearly 4.6 million people in Massachusetts have been fully immunized against COVID-19. | from your smartphone. Boston Mayor Michelle Wu lifted the city's indoor vaccine mandate on Friday. What are the entry requirements for guests coming to events at TD Garden. What type of payment methods are accepted in the arena? Can I get printed tickets instead of mobile tickets? If you need assistance during non-event days or times, please email . The hotline is staffed Mon-Fri, 10:00 AM to 4:00 PM. UPDATE: Effective September 30, TD Garden, Boston Bruins and Boston Celtics will require all guests 12 years and older to present proof of full vaccination against COVID-19 OR a qualifying negative COVID-19 test to gain access to the arena. ourSTM Wait List. If a bag is necessary, restrictions apply. "Somebodys eating a hotdog for 10 minutes. The city cited public health data that suggested Boston has a 4.0% community positivity rate, a 90.7% occupancy rate of adult ICU beds and 7-day average of adult COVID-19 hospitalizations at 195.9 per day. Note: there are no ticket printing devices located on the concourse. TD Garden has received the Global Biorisk Advisory Council STAR Facility Accreditation, the gold standard of prepared facilities, for its commitment to outbreak prevention, response and recovery. Community Rules apply to all content you upload or otherwise submit to this site. TD Garden is the latest sports venue to impose requirements around coronavirus vaccination for fans looking to attend games. Hub App or atBostonProShop.comand select Yes, digital tickets must be presented on your smartphone for entry. TD Garden, Boston Bruins and Boston Celtics announced today that they will align with the City of Boston and end the requirement for proof of vaccination at the TD Garden effective Monday, February 21, 2022, the venue posted to Facebook. Any money remaining on a card after an event can be spent outside of the arena. If you begin to feel ill, please text your name and seat location the Fan Safe Text Hotline at ensuring contactless transactions for food, beverage, and merchandise purchases. Are your associates and employees required to wear masks? Tickets for events at TD Garden may be purchased at the following authorized points of purchase: in person at the TD Garden Box Office, at Ticketmaster.com, or at a Ticketmaster Outlet. Charlie Bakers state employee coronavirus vaccine mandate. in-arena? TD Garden is committed to creating a safe and enjoyable experience for everyone. Please note, certain events, seating locations and experiences may require additional health and safety guidelines per the request of promoters, touring artists or league protocols. The Celtics'. "I think weve moved to the next phase so Im comfortable with that, one man said. What type of food and beverage options will be available The rules apply to players, referees, coaches, musicians, vendors, ushers and everyone else entering the arena. for list of prohibited items). Per CDC guidelines, masks are not required, but are highly recommended for those There are many ways to buy tickets toTD Garden events. *The Fan Safe Hotline is active and monitored only on event days, beginning 90 minutes prior to the event start time through the end of the event. Prepaid credit cards can be used anywhere, inside or outside of the arena. TD Garden is not able to honor, replace, or refund invalid tickets. COVID-19 is highly contagious and there is an inherent risk of exposure to COVID-19 in any place where people are present. For any additional inquiries, please contact the Madison Square Garden Accessibility Services Department at accessibilityservices@msg.com or 888-609-7599, Monday through Friday between 9:00 a.m. and 8:00 p.m., and Saturday and Sunday between 10:00 a.m. and 8:00 p.m. Madison Square Garden is proud to be Sensory Inclusive Certified by KultureCity. The new rule goes into. The North Station Garage is open daily from 5:00 AM on the day of the game through 1:00 AM the Items that are confiscated will not be returned: Guests, including law enforcement personnel not present in an official capacity, are prohibited from bringing weapons into the arena. TD Garden is the home arena of the Bruins and Boston Celtics and is also a popular concert venue. The rule applies to fans who are 12 years of age or older. Boston Mayor Michelle Wu announced Feb. 18that the. "Self-administered at-home rapid/antigen tests will not be accepted," TD Garden says. Please do your part by complying with our health and safety rules and lets keep each other safe and healthy. Only TD Garden is a cash to card arena, ensuring contactless transactions for food, beverage, and merchandise purchases. All bags (including clear bags and ProShop powered by 47 contactless payment options, including credit card, mobile payment, TD Garden Hub app wallet, Their first regular season matchup at the Garden is Friday, Oct. 22 versus the Toronto Raptors. TD Garden Customer Service CALL: 617-624-1331 EMAIL: customerservice@tdgarden.com, TD GARDEN ANNOUNCES NHL & NBA PLAYOFF ACTIVATIONS, The Dunkin' Women's Beanpot Championship Is Coming to TD Garden. credit cards can be used anywhere, inside or outside of the arena. Fans who are unable to wear a face mask will be required to wear a face shield," the TD Garden site says. Click Access Your Tickets BOSTON (AP) Anyone hoping to attend an event at the TD Garden including Bruins or Celtics games and concerts will be required to show proof of vaccination or a negative COVID-19 test result. Here's what you need to know: Proof of vaccination will no longer be required upon entry to TD Garden although the venue said that vaccine cards may still be required for some events if stipulated by a third party, such as an artist performing at the arena. "I think it should be enforced. in-store pick-up' as the delivery method. Red Sox and Bruins fans rejoice over the lift on Covid-19 restrictions at Fenway Park and TD Garden. rentals are currently on sale. Text our Fan Safe Hotline at 276-FAN-SAFE (326-7233) with issue and seat. Click here for more information on purchasing tickets. Exposure to COVID-19 can result in being subject to quarantine requirements. The Boston Public Health Commission voted unanimously on Tuesday to drop the city's mask mandate, citing improved COVID-19 metrics. For more detailed instructions, visit ourMobile Ticket Management Guide. src="https://www.facebook.com/tr?id=674090812743125&ev=PageView&noscript=1"/>. Valid forms of ID include a driver's license, state identification card or passport. Fans attending next month's Eagles concerts at Madison Square Garden must show proof they've been fully vaccinated for COVID-19 to attend. Per a statement, masks are still "highly recommended" for. "These policies will continue to be reviewed and updated on an ongoing basis. Fraudulent/Counterfeit & Secondary Market Tickets. New York City offers this comprehensive vaccine-finder tool, updated on a rolling basis, which includes links to local vaccination centers and pharmacies. The rules apply to players, referees, coaches, musicians, vendors, ushers and everyone else entering the arena. Click on the parking pass and keep it pulled up as you enter the garage. Visit our Know Before You Go page for the most up to date information on TD Garden. See policy page for more. If youre interested in becoming a Season Ticket Member (STM), you can learn more about If you need assistance during non-event days or times, please email . Follow these steps to access and scan your parking pass on the day of your game. The Bruins will be the first team to welcome fans to games under these updated protocols. A photo of the card on a phone will be accepted but it will be checked against IDs for fans 18 and older. Site Map a carbonhouse experience, General Admission - Ticketholder information. All Rights Reserved. FAN TEXT HOTLINE*: 276-FAN-SAFE. What time does the North Station Garage open and close on the day of the The union wants any coronavirus-related injury or death automatically be considered a line-of-duty injury, which would come with additional benefits for members. Visit our Policies page to learn more. Otherwise, you may be purchasing a ticket that is invalid and will be denied admission. Another man said realistically, only a small fraction of people inside the entertainment venue have their masks on. The new health and safety requirements from the Boston venue go into effect on Sept. 30, which is the date of the Boston Bruins' first preseason home game. To uphold health and safety protocols, minimize contact, and ensure a swifter entry process, TD Garden strongly discourages guests from bringing bags to events. BOSTON . SportsDeck. While people of all ages and health conditions have been adversely affected by COVID-19, certain people have been identied by public health authorities as having greater risk based on age and underlying medical conditions. The expansion of legal sports betting in the United States offers sports fans the opportunity to engage with their favorite teams and leagues in a new and fun way. To learn more about the specific guidelines and protocols in place at TD Garden, visit TDGarden.com/PlayItSafe. The city cited public health data that suggested Boston has a 4.0% community positivity rate, a 90.7% occupancy rate of adult ICU beds and 7-day average of adult COVID-19 hospitalizations at 195.9 . Yes, guests who shop prior to attending the game will be permitted to bring ProShop powered by All bags will be subject to x-ray screening and inspection. Guests who do so will be immediately evicted from the arena. Per a statement, masks are still highly recommended for people who are high risk for complications from COVID-19 but are no longer required for all events, including Celtics and Bruins games. Instead of grabbing Check hours of operation atBostonProShop.com. In alignment with the City of Boston, TD Garden, Boston Bruins and Boston Celtics lifted the mask requirement on March 5, 2022. It's one of three preseason games the Bruins will play at home. BOSTON (AP) Anyone hoping to attend an event at the TD Garden including Bruins or Celtics games and concerts will be required to show proof of vaccination or a negative COVID-19 test . There is no cost to get a card, and there are no fees to use the card. When it comes to proof of a negative COVID-19 test result, TD Garden will accept a printout of rapid/antigen test or molecular/PCR test results. Can I bring my ProShop purchases into the arena? and guidelines prior to planning your visit. reads a statement on the TD Garden website. Guests will enjoy the event experience free from disruptive behavior, including foul or abusive language and obscene gestures. *The Fan Safe Text Hotline is actively monitored during events, beginning 90 minutes prior to the start time of the event through the end of the event. COVID-19 can lead to severe illness and death. Prior to arrival, all ticketed guests will receive a Know Before You Go email with *The Fan Safe Hotline is active and monitored only on event days, beginning 90 minutes prior to the event start time through the end of the event. In other words, Boston has hit the thresholds that Wu said it needed to drop the mandate. TD Garden is committed to creating a safe and enjoyable experience for everyone. Learn More. Additional questions surrounding health and safety protocols can be directed to TD Garden Customer Service. Baker announced last month that 42,000 state workers and contractors in the executive branch are required to be vaccinated, or be granted a legitimate exemption, or face disciplinary action up to and including termination. Stay up to date with everything Boston. TD Garden Hub app wallet, debit card, and Apple Pay will be accepted within the arena. Follow Boston.com on Instagram (Opens in a New Tab), Follow Boston.com on Twitter (Opens in a New Tab), Like Boston.com on Facebook (Opens in a New Tab), 'I hope she sees this': Jayson Tatum apologized to Janet Jackson for postponed Atlanta concert, Trae Young said TD Gardens expletive chants were sign of total respect as he buried Celtics in Game 5, Bruins Linus Ullmark isnt fretting over Matthew Tkachuk and Panthers physicality at the netfront. while attending an event at TD Garden? By Nate Weitzer Globe . Self . Some events, seating locations and experiences may require additional health and safety guidelines as required by promoters, touring artists or league protocols. There are many ways to buy tickets toTD Garden events. Everyone at least 3 years old will need to wear a mask except when they're eating and drinking, following a city of Boston public health order. Bags that measure larger than 14x14x6 are considered prohibited items and are not allowed into the arena. The reaction to the news was mixed over the weekend, with some celebrating the return to normalcy. Yes, you can purchase parking in the North Station Garage in advance of the game (see someone in your party does, you can transfer your mobile tickets to their Celtics account and Guests are reminded that TD Garden is using all mobile ticketing and that they should use the TD Garden Hub App to download their tickets prior to arriving for an event. Despite the protocols and requirements that we have put in place, no precautions can eliminate the risk of exposure to COVID-19.Traveling to and from, visiting, and/or providing services in and around the arena may lead to a risk of exposure to COVID-19. TD Garden does not provide on-site storage. *Please note, certain events, seating locations and experiences may require additional health and safety guidelines per the request of promoters, touring artists or league protocols. your smartphones web browser. Numbered wristbands will be given out to guests between 8am-1pm on the event day by TD Garden security personnel at Stair 4 on the west side of the building (near Tasty Burger). TD Garden will become yet another institution to lift proof of vaccine requirements when its new rules go into place on Monday. General doors open one hour before tip-off. in-arena? Some think its now time for that rule to be phased out, too. TD Garden Announces COVID-19 Protocols for Celtics Games. Food, beverage and alcohol will be available for purchase. You can find our Cash-to-Card kiosks at the following locations: In compliance with State and City, NBA and NHL, Event Promoters and Delaware North organizational health and safety policies, we have taken enhanced health and safety measures intended to mitigate the risk of exposure to COVID-19. The rules apply to players, referees, coaches, musicians, vendors, ushers and everyone else entering the arena. Here are the safety protocols that will be implemented when fans return to TD Garden. Masks are recommended but no longer required. Getty A view of the scene at TD Garden as the ball is tipped off for Game 4 of the 2021 NBA Playoffs series between the Boston Celtics and . Click here for an FAQ page on TD Garden's health and safety requirements. "Our primary goal is to keep our fans, guests, employees, players and performers safe," Amy Latimer, president of TD Garden, said in a statement. Under TD Garden's policy, individuals are considered fully vaccinated against COVID-19 at least 14 days after they have received the second dose in a two-dose series (Pfizer-BioNTech or Moderna) or at least 14 days after they have received a single-dose vaccine (Johnson & Johnson/Janssen). Guests will be able utilize one of our new Cash-to-Card kiosks to convert cash to prepaid credit cards. Guests who refuse to comply will not be permitted entry into the arena. debit card, and Apple Pay will be accepted within the arena. Copyright 2023 TD Garden. at 276-326-7233. Cookie Settings/Do Not Sell My Personal Information. Visit our Tickets page to learn more. If you need assistance during non-event days and times, please contact Customer Service at customerservice@tdgarden.com or 617-624-1331. The announcement came Saturday afternoon, a day after the city . Reminder: Patrons with prohibited items will not be permitted entry to the arena. But its everyones personal choice, a woman shared. Organizers of the more than 200-year-old Topsfield Fair said Wednesday that the mandate is in line with a Topsfield Board of Health directive issued Monday. game? The only authorized ticket resale services for TD Garden tickets are Ticketmaster verified sites. This news highlights how much progress weve made in our fight against COVID-19 thanks to vaccines & boosterswhich have always been our most effective weapon against the pandemic. Get breaking news and analysis delivered to your inbox during basketball season. Learn more about our ticket products atCeltics.com/tickets. On Monday, Bruins fans were happy -- and not just because of how well the team played against the Avalanche. TD Garden, however, had instituted a proof of full COVID-19 vaccination policy for guests 12 and older in September, but did allow guests to show proof of a qualifying negative COVID-19. (AP Photo/Elise Amendola, File), Connect with the definitive source for global and local news. We kindly ask that you reach out to TD Garden Customer Service (customerservice@tdgarden.com) 24 hours prior to your event if you want to arrange for additional accommodations before arrival. Yes, please checkMBTA and Commuter Railschedules For fans who are submitting a negative COVID-19 test, a "Rapid/Antigen test OR Molecular/PCR test will be accepted". See below for more answers to frequently asked questions on Celtics On Feb. 21, TD Garden lifted its proof of COVID-19 vaccination requirementfor guests, once again to be in alignment with the city of Boston. No, vaccination is not required to enter TD Garden. The state has eliminated the requirement. None of this 'unless youre eating something,'" one man said. All New Yorkers 6 months and older should get vaccinated and get their booster dose when eligible. If you have tickets to a game and you or a member of your party become sick, you may transfer, resell, or donate your tickets through Account Manager. FAN TEXT HOTLINE*: 276-FAN-SAFE. distance. What do I do if I or someone in my party begins to experience symptoms Bags that measure smaller than 6 x 4 x 1.5 may proceed through express screening lanes for visual inspection. Do you have vaccinated and non-vaccinated sections? The statement added that certain events, seating locations and experiences may require additional health and safety guidelines per the request of promoters, touring artists or league protocols.. TD Garden ended its vaccine requirement two weeks ago. Fans are expected to do their part by complying with theNBAs Fan Code of Conductwhile 47 bags into the arena. Privacy Policy | game? The material on this site may not be reproduced, distributed, transmitted, cached or otherwise used, except with the prior written permission of Advance Local.