Everything seemed to be an effort. The Hilton Galveston Island Resorts guest rooms offer elegance, comfort and either a private balcony or a stunning Gulf view. 1811 61st Street, Galveston, Galveston Island, TX 77551 + Add phone number + Add website + Add hours. PEPPERED BACON, CAJUN-SPICED SCRAMBLED EGGS, CHEDDAR JACK CHEESE, AND YUKON GOLD POTATOES IN A SPINACH TORTILLAServed with House Roasted Salsa, HAM AND SWISS SANDWICH WITH A FRIED EGG AND AVOCADO ON COUNTRY WHITE BREADServed with Smothered Hash Browns, POACHED EGGS, REFRIED BEANS, PICO DE GALLO, AND QUESO BRAVO IN A CRISP CORN TORTILLA BOWLServed with Spanish Rice. We experienced exceptional service, location and stay while at this hotel. Dining and drinks Foxtail, our sleek, modern restaurant with coastal influences and gulf views serves local dishes with a twist. What are the check-in and check-out times at Hilton Galveston Island Resort? JeremyB5400, Manager at Hilton Galveston Island Resort, responded to this review, This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Area: 15,600 sq ft, Occupancy: 12 - 75 This response is the subjective opinion of the management representative and not of Tripadvisor LLC. First time to Galveston. Traveling is a priority and a passion to my family. Review. I hope you had a wonderful cruise and please join us again upon your return to Galveston! A few minutes later, someone came on the phone and took her order which her husband picked up without issue. Horrible management, horrible food. I would like to thank the Hilton Staff for making our 4 day vacation there a wonderful experience. Are there any historical sites close to Hilton Galveston Island Resort? Hilton Galveston Island Resort is a great choice for your beach stay in Galveston. Galveston Island Hilton Resort has a fitness center and a business center with free WiFi. Claim your listing for free to respond to reviews, update your profile and much more. Incredible Mardi Gras celebrations beyond New Orleans. Id love to try the blackened salmon and probably will before I depart. Good food, very clean restaurant and friendly service. We appreciate your business and letting us know what a great job we are doing. As a guest of Hilton Galveston Island Resort, you'll find an outdoor pool, a spa tub, a sauna, and a 24-hour fitness center. Most of the negative comments appear to came from those who wouldn't be satisfied with any service or meals at the Landries price point.. We are very proud of our restaurant team as they are always focused on great service! I'm sure you probably already received an answer, but just in case.call 409-744-1010. Came in prior to a cruise. Additionally, if you only have the opportunity to catch up on TV when youre away from the duties of home, I still havent figured out why theres no small show time or movie channel booklet, or any kind of guide whatsoever that tells you whats on TV. After the hotel has you check in for the shuttle 30 min before your time, it was 30 min late. I have reached out to the Director of Rooms (Quinn B) and he has asked that you contact him to discuss your previous stay and how he can make it right. Chef Joe took great care of us! We could not pass each other between the TV and bed. Wtf. 0 reviews. It made by 4pm and we had to ask,several,times to,get it. I was ill and they opened to gift shop in the wee hours which was very much appreciated and needed. Hilton Galveston Island Resort is located on the Galveston Strip, a short 3-minute walk from Galveston Island Convention Center and 9 minutes' walk from 61st Street Fishing Pier. Service was exceptional. Wonderful food and great tasting drinks. I called the hotel itself and asked if that was the one that had the swimming pool with the swim up bar and they confirmed it. Area: 690 sq ft, Occupancy: 12 - 110 Guests are provided with hand sanitizer and masks are required in public areas. Great food, doesn't deserve bad comments by Karen. Menus of restaurants nearby Whataburger menu We placed our order with the help of a very agreeable server and finally got our drinks. Blakes Bistro Buffet has returned Saturdays and Sundays from 7:00am-Noon. Their QR code that has an online directory of services is not helpful and quite frankly a pain to navigate. He was very helpful and he was diligent about meeting my requests and was able to get my reservations made quickly and efficiently. Service was slow, yet everyone in our party was charged 18% gratuity. Love that I discovered that option. 141 64 Breakfast Buffet Review of Hilton Galveston Island Resort Reviewed May 20, 2016 Ate breakfast here a few times this last week. What does it consist of? - See 3,653 traveler reviews, 817 candid photos, and great deals for Hilton Galveston Island Resort at Tripadvisor. There's a restaurant on site. I will personally follow up with our housekeeping team. Happy hour is great. The pool menu offers a variety of delicious food and drink options for a . Best nearby restaurants See all. 0 reviews. I did notice a few guests who were very rude to the staff and surprise surprise those folks didn't get very good service--and they. Service was slow, yet everyone in our party was charged 18% gratuity. Spanning 35-acres on the historic Seawall Boulevard, Hilton Galveston Island Resort offers all this and much more. 5400 Seawall Boulevard, Galveston, Galveston Island, TX 77551-5874 1 (855) 605-0316 Galveston's 61st Street Fishing Pier 3649 Reviews 64 Q+A 100 Room tips Traveler rating Excellent 1,889 Very Good 748 Average 473 Poor 301 Terrible 239 Time of year Mar-May Jun-Aug Sep-Nov Dec-Feb Traveler type Families Couples Solo Business Friends Language My husband had the fried onions & jalapeos and I had a dinner salad. We had a table by the window with a fantastic view of the gulf! What are some restaurants close to Hilton Galveston Island Resort? Note: None of the executive suites have balconies and I did not get a great gulf view because it was mostly blocked by the pool buildings. If I was drunk then put me out and not serve me atall. When you get hungry, visit the on-site restaurant or order it to your room via 24-hour room service. Will come back again and would love to have kevin again! I'm glad to see received great service, especially from Carlton! Are you sure you want to delete this question? Thank you once again. Save. Nesting Season for Endangered Sea Turtles, FeatherFest Photo Contest Grand Prize Winner Announced, Rosenberg Treasure: Shrimping, the Gulf Coast, and a Talk with the Texas Shrimp Diva, Located on Seawall Boulevard Across from the Gulf, Outdoor Heated Pool with Tropical Swim-Up Bar & Grill, Adjacent to the Galveston Island Convention Center, Park, Stay the Night, & Enjoy Shuttle Service to Select Cruise Ports. Still ended up waiting close to 20 minutes to be seated. I have some hometown friends coming to visit on Memorial Day weekend and although I felt it was a long shot, I spoke with the front desk - Brandon - to see if I could get accommodations so close to the holiday weekend. Good service. The policies listed are provided by the property. Room was ok. Bathroom could use a little attention for painting and cleaning. Definitely would return. more, You seem to have JavaScript disabled. The ladies room did have unused paper towels but with overflowing trash cans of used ones and a limited supply of toilet paper. BellaCouture59,Thank you for taking the time to provide valuable feedback on your stay. Stay at Hiltons' a lot and we're rarely disappointed. Comments aboutambience and sound levels say to me they expected a 5 star restaurant which landries is not. We look forward to you visiting in the near future. Open for breakfast, lunch and dinner, Palm Court offers casual dining with a unique Gulf Coast flair. Definitely will not stay there again. Palm Court serves American cuisine and is open for breakfast, lunch, and dinner. The signature drinks start at $5, $4.5 calls, $3.5 wells, apps are $4 to $7 depending on what you want. Hilton Galveston Island Resort is open Mon, Tue, Wed, Thu, Fri, Sat, Sun. They are renovating in their back tower so maybe eventually theyll get to this. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Thank you for taking the time to let us know how your stay went! Stayed here for one night as we were getting on a cruise the next day. I hope you and your family join us again whenever your travels bring you back to Galveston! Palm Court restaurant, is open all day and serves Caribbean inspired dishes and American cuisine. Review tags are currently only available for English language reviews. Property Features. This is not even close to out Hilton standard and the service that we provide. We had a wonderful view of the gulf also. Hotel is a good location for walking around and quick access to restaurants & store. Enhance this page - Upload photos! I am so sorry that you had a poor experience at the Hilton. C5479HXjenniferh,I'm glad to see you had such a great experience! The staff was excellent, especially Erick at the front desk. What days are Hilton Galveston Island Resort open? The price of the room approximately $180.00 was well over priced for the room. My mom had the seafood platter and I had the fish tacos. after check in. We stopped at the bar after and yet again GREAT service from Duke. A 24-hour front desk, concierge services and a gift shop are provided. This was a wonderful dining experience. This is a review for restaurants near Galveston, TX: "From the moment we parked, we were greeted by the manager Joey who escorted by 86 year old mother and 90 year old aunt into the restaurant. The Hilton Resort has plenty of luxurious amenities to make your trip to Galveston unforgettable. No view of ocean and could only see parking lot. The property is beautiful but the service is really what steals the show. Experiencing different and unique locations is something we look forward to. You can enjoy a drink at one of the bars, which include a bar/lounge and a poolside bar. Please see our partners for more details. Personal protective equipment will be available to guests. The receptionist at check-in was not friendly or helpful, just a shad off snobbish. This is not the service e we are awaiting. Are there opportunities to exercise at Hilton Galveston Island Resort? Will stay at different hotel next year. Yes, Hilton Galveston Island Resort does have fully refundable room rates available to book on our site. Sorry to ramble on but our dining experience could not have been better! Add a photo. Well OK, not a dealbreaker but I really didnt appreciate seeing a curly black hair on one of my bath towels, that was gross. It is a hole in the wall if I've ever seen one. This is the version of our website addressed to speakers of English in South Africa. This information is provided by our partners. The property will be renovating from March 3 2023 to July 31 2023 (completion date subject to change). Review collected in partnership with Hilton Hotels & Resorts, There are more places to choose from in the, hilton galveston island hotel galveston, galveston hilton, 5400 Seawall Boulevard, Galveston, Galveston Island, TX 77551-5874, Lock in the lowest price from these sites. A bit over priced I think but we would stay there again. These are things that I wish I had known. Lilyth at the front desk was so helpful this morning and answered all our questions about possibly booking in July. When my husband came back to the table, he had to use a napkin to dry his hands because there were no paper towels in the mens bathroom. 77550. Bathing suit and shorts were accidentally left behind hanging in bathroom though they claimed nothing was found in room. Good news - there are other very nice places to stay on our next upcoming trip. This Sliding Bar can be switched on or off in theme options, and can take any widget you throw at it or even fill it with your custom HTML Code. Okay so the brunch was very." more 4. I booked prepaid for a executive suite for 7 days months in advance, and was given a regular room that had mold in bathroom ceiling, broken clothes hanger in the shower, constantly running toilet, and the balcony door did not lock. 2.9 miles from The Seawall. Host a corporate meeting in one of the hotel's boardrooms and stay productive in the professional business center. Texas Food was extremely over priced- wont be back. Food was delicious! Thank you so much for kind words about the staff and hotel. We do our bet to host local musicians in our lobby to create ambiance and fun for our guests. Overral the hotel stay was nice. There are not enough words to describe his kindness. But two people told me there was a guide upstairs and when I told them there wasnt they told me housekeeping would bring one up and you guys dont offer that. I am sorry to hear that you had a poor experience in regards to the cruise ship shuttle service. The Best 10 Restaurants near Hilton Galveston Island Resort in Galveston, TX Sort:Recommended 5400 Seawall Blvd, Galveston, TX 77551 All Price Open Now SeafoodBurgersMexican Delivery Takeout 1. Guests can enjoy poolside cocktails and light dining at Coconuts Bar and Grill or . If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Guests can also check out the latest sports games with one of our bistro televisions, seven days a week. By clicking "Accept All Cookies", closing this banner, scrolling this page, clicking a link or continuing to browse otherwise, you agree to the use of cookies. Dining This hotel is home to a restaurant and a bar/lounge. After contacting the manager, they told me that their executive rooms were under construction and they could only move me to another room that was the same as the room I was in - less the tiny balcony that the air conditioning exhaust blew on and the balcony above leaked on (which was hours after my group had taken all our items to this room). Of course when theyre done the price will probably go up so bring house shoes. This property puts you in the centre of Galveston, in 10 minutes' drive away from the . Ajah at the front desk allowed us to extend our reservations out for the kids club so we could finish gathering our stuff and clean up; and she even sent us a gentleman from Valet to help us with transportation and loading. The cruise port was located on Galveston Island, so it was a natural choice to select a pre cruise hotel located on the island.We chose Hilton Galveston Island Resort because of its proximity to the cruise port. Yuck. We had a table by the window with a fantastic view of the gulf! The fried calamari plate was good. Finally we almost got our food but I was served French fries instead of onions. Foxtail Our indoor restaurant serving an outstanding breakfast by DoubleTree as well as traditional and local favorites for dinner. Get news from Galveston Island Convention & Visitors Bureau in your inbox. What's the area around Hilton Galveston Island Resort like? Congrats on a long and happy marriage and please come back to our hotel. The pool is small but very nice. more, Local cuisine, American, Seafood, Vegetarian Friendly, Vegan Options, Vegetarian Friendly, Vegan Options, Gluten Free Options. The Hilton Resort has plenty of luxurious amenities to make your trip to Galveston unforgettable. They assisted with luggage, and took us directly into the hotel to the most incredible front desk employee by the name of CARLTON!Carlton was professional and pleasant. Please take a minute to subscribe and we will keep you posted on all the exciting news and events taking place in our area! If youve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Good service. Yes, paid private parking on-site and valet parking are available to guests. Thought I was drunk.???? Tripadvisor gives a Travellers Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor. The room was clean as it should be. Yes, Landry's Prime Seafood & Steaks offers takeout services. Room was not nearly as good as shown on Hotel.Com website. Lovely room with a great view of the gulf! Carlton is a great asset to our team and I'm glad he went above and beyond for you! He personally greeted our table multiple times and entertained my daughters. Thank you so much for your kind words about the hotel staff. Contactless check-in and contactless check-out are available. Host a corporate meeting in one of the hotel's boardrooms and stay productive in the professional business center. Are there restaurants at or near Hilton Galveston Island Resort? Hotels near Silverleafs Seaside Resort; Hotels near Terramar; Hotels near Sunny Beach; Hotels near Springhill; . Tripadvisor performs checks on reviews. The outdoor pool provides a splash of fun, and guests can also take advantage of a 24-hour fitness center and a spa tub. Thank you for everything. Between the Hilton and the San Luis next door, I would stay at the Hilton again because it's a better value (even if I wasn't using airline miles to cover the room), but it has easy access to some of the great restaurants on or near the San Luis/former Ft. Crockett grounds. Breakfast time, add on cost, pool hours. Stay active in the fitness center or take a trip to the beach, just steps from the hotel. See more questions & answers about this hotel from the Tripadvisor community. Room service was good, too. This property offers transfers from the cruise terminal (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation, Front desk staff will greet guests on arrival, Credit card, debit card, or cash deposit required for incidental charges, Government-issued photo ID may be required, Free WiFi and wired Internet access in public areas, Free WiFi and wired Internet access in rooms, Onsite valet parking (USD 26 per night; includes in/out privileges), Uncovered onsite extended parking (USD 50 per week), Wheelchair-accessible parking and van parking on site, Cooked-to-order breakfast (surcharge) each morning 6:30 AM11:00 AM, Conference center (14000 square feet of space). After the cruise, they say it runs every 30 min. But this time we noticed the following: - renovation was going on and that was nowhere announced, also no in booking process. The hotel was under construction. Carlton working the front desk was extremely helpful and went out of his way to assist us and make our stay the best. Claim your listing for free to respond to reviews, update your profile and much more. Pool bar was not open. This is the version of our website addressed to speakers of English in the United States. When you go (I highly suggest you do), ask for the manager "Joey." Valet parking costs USD 26 per night. Book Hilton Galveston Island Resort, Galveston on Tripadvisor: See 3,655 traveller reviews, 1,080 candid photos, and great deals for Hilton Galveston Island Resort, ranked #10 of 58 hotels in Galveston and rated 4 of 5 at Tripadvisor. The staff speaks multiple languages, including English and Spanish. We got a newly renovated room (deluxe gulf view) which was so nice and clean! We appreciate your business and we look forward to you visiting in the near future. Yuck. This property advises that enhanced cleaning and guest safety measures are currently in place. Hilton Galveston Island Resort: Excellent Service at Palm Court Restaurant - See 3,653 traveler reviews, 817 candid photos, and great deals for Hilton Galveston Island Resort at Tripadvisor. Thank you once again for your business, and comments, and we look forward to making this right. The food was phenomenal and fresh. Hilton Galveston Island Resort, Galveston: See 3,653 traveller reviews, 1,078 user photos and best deals for Hilton Galveston Island Resort, ranked #10 of 57 Galveston hotels, rated 4 of 5 at Tripadvisor. Uber if you had to wait for a late table. Own or manage this property? Wtf. If your staying here for the cruise shuttle, save your money. Copyright 20042023 Yelp Inc. Yelp, , and related marks are registered trademarks of Yelp. Or at last she attempted to. Situated on the historic Seawall Boulevard at the 32-acre San Luis Resort, this Galveston hotel is within close walking distance of the beach, fishing piers, shopping and restaurants. The drinks were on point. Towards the end of our evening, another patron in the lounge had a little too much to drink and became loud and obnoxious after she was attempting to stand by the singer and lost her balance and fell. Wonderful food and drinks but none of us needed the added aggravations.More, Kevin was amazing. The host that sat us was also very nice! Get quick answers from Landry's Prime Seafood & Steaks staff and past visitors. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. Positioned adjacent to the Galveston Island Convention Center, this AAA Four Diamond award-winning Galveston hotel offers 13 meeting spaces for up 388 guests. Definitely a cut above the other Hotels I've patronized. Situated on the historic Seawall Boulevard at the 32-acre San Luis Resort, this Galveston hotel is within close walking distance of the beach, fishing piers, shopping and restaurants. Wonderful food and drinks but none of us needed the added aggravations. Its 240 guest rooms are spacious and well . The outdoor pool provides a splash of fun, and guests can also take advantage of a 24-hour fitness center and a spa tub. The signature drinks start at $5, $4.5 calls, $3.5 wells, apps are $4 to $7 depending on what you want. This 3.5-star hotel has 239 rooms and welcomes guests with a restaurant, an outdoor pool, and a 24-hour gym. Unwind at Hilton Galveston Island Resort and enjoy a premier oceanfront location overlooking the Gulf of Mexico. Landry's Prime Seafood & Steaks is rated accordingly in the following categories by Tripadvisor travelers: Both my wife and I had the mixed grill, filet steak, 5310 Seawall Blvd, Galveston, Galveston Island, TX 77551-5872. We will be back again courtesy of Chef Joe. Once again we do apologize for services not received and we look forward to making this right. My only negatives, which isnt much is that the Front Desk Staff at Check - In didnt go over much at all. Unwind at Hilton Galveston Island Resort and enjoy a premier oceanfront location overlooking the Gulf of Mexico. Hotels near Hilton Galveston Island Resort, La Quinta Inns & Suites in Galveston Island, Holiday Inns Club Vacations in Galveston Island, InterContinental (IHG) Hotels in Galveston Island, Galveston Island Cheap Pet Friendly Hotels, All Inclusive Resorts in Galveston Island, Galveston Island Hotels with Outdoor Pool, Hotels near Galveston Island Convention Center, Hotels near Galveston's 61st Street Fishing Pier, Hotels near HF Private Transport Airport/Hotel/Cruise Shuttle Service, Hotels near NOAA Fisheries Service Galveston Laboratory, Hotels near (IAH) George Bush Intercontinental Airport, Hotels near Texas A&M University at Galveston, Hotels near University of Texas Medical Branch. We will be staying here again the next time we are in Galveston! We loved everything about it. Service was good. Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60C/140F. Our waiter Carson was also great. The wedding for the bride of the bridal shower is in July and we are thinking we are going to go ahead and stay here since we enjoyed it so much! The only complaint I have is it was a whirlwind weekend and we didn't get to enjoy the hotel or beach as much as we would have liked. This is the version of our website addressed to speakers of English in Ireland. We also have a relaxed lounge offering drinks and snacks, a seasonal swim-up bar, and room service. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Unclaimed. Is parking available at Hilton Galveston Island Resort? Hearsay on the Strand 495 American (Traditional) Cocktail Bars Salad $$ " Easter brunch was wonderful. Overflowing trash with a filth", All "Restaurants" results in 5400 Seawall Blvd, Galveston, TX 77551. Thank you so much for your kind words about the hotel and staff. My twin daughters and I dined at the Palm Court restaurant which is centrally located on the Lobby level of the hotel. Our waiter Michael was very attentive and friendly! Very appreciated! Which popular attractions are close to Hilton Galveston Island Resort? Other highlights include a poolside bar, a sauna, and a terrace. Dear shawns41, Thank you so much for taking the time to review our property and bring these concerns to our attention. Room types may vary. Podcast: The Longstanding Legacy of the Galveston Scottish Rite, Celebrate World Oceans Day in Galveston, Texas, Podcast: Turning Destruction into Art, Galveston's Remarkable Tree Sculptures, Participating Homes Announced For The Galveston Historic Homes Tour, 3 Blissful Days in Galveston: An Itinerary to a Leisurely Island Time Adventure, Take a Self-Guided Tree Sculpture Tour in Galveston, 601 Tremont St Galveston, Normally we would provide 4.5 Stars for this Hotel. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. The store never opened. This property looks great on line, but has definitely needed repair FOR YEARS. Save. The service was great and the beer was cold and refreshing. Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay. Think breathtaking Gulf of Mexico views, strolls on the beach, and lazy days by the pool cocktail in hand. The following areas are affected: Renovation work will only be conducted during business hours. Is there a pool at Hilton Galveston Island Resort? Check in was quick. From oversized sandwiches and authentic Tex-Mex to gourmet burgers and traditional breakfast favorites, this Galveston treasure only features the best for breakfast, lunch and dinner. Self parking costs USD 15 per night. Note: your question will be posted publicly on the Questions & Answers page. Some of the more popular amenities offered include a swimup bar, free wifi, and a pool. You can check in from 4:00 PM - anytime. The adult meal was sufficient. Expectations were not met and the staff clearly let you down and making your stay a great one. Tripadvisor performs checks on reviews. I am very impressed with Lacey Douglas and her staff and I will be making all of my future stays in Galveston at the Hilton Resort Inn. pancakes Dishes po' boys meat steak & eggs rich gumbo gumbo salmon salads salmon kare-kare You may explore the information about the menu and check prices for Palm Court by following the link posted above. Hilton Galveston Island Resort accepts credit cards. We were staying at a hotel nearby and were starving. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Every question we had was answered thoroughly and thoughtfully. I did not have happy hour at this visit, but in the past I have. What is there to do at Hilton Galveston Island Resort and nearby? We wouldn't hesitated to stay there again. The location and comfortable guestrooms get great marks from fellow travelers. Thank you so much for taking the time to send this email. This is the version of our website addressed to speakers of English in the United States. Do they have Happy Hour? Hilton Galveston Island Resort. Highly recommended and would definitely eat there again. Staff was great and helpful, and I loved the ability to use my phone to check in and out and also as my room key. Please see our partners for more details. What did people search for similar to restaurants near Galveston, TX? The host that sat us was also very nice! When returning to the room in the afternoon the room has to be made. ambience and sound levels say to me they expected a 5 star restaurant which landries is not. Review collected in partnership with Hilton Hotels & Resorts, There are more places to choose from in the, hilton galveston island hotel galveston, galveston hilton, Frequently Asked Questions about Hilton Galveston Island Resort. This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitizer. Our talented team of culinary artisans pay careful attention to the ingredients we use in every dish, ensuring that they are the best quality around.