If you have further questions concerning Tire Pressure please contact Technical Services at 1-800-847-3272. Scheduling an appointment at your local Tire Center is easy! Tire damage is not always visible from the outside and the tire must be removed from the wheel for a complete inspection. experienced technicians I accept that. No money for repairs? The Costco Tire Center offers several installation and maintenance services to get our members on the road, including rotation, balance, nitrogen inflation, nitrogen conversion, and flat repair. If you have further questions concerning Speed Rating please contact Technical Services at 1-800-847-3272. A technician will evaluate the condition of your wiper blades and check your windshield wiper fluid level. I was heard something like "They're Russian". You may modify your Job at any time, subject to the following. Sticking to your vehicle's maintenance schedule matters. If you return or cancel your tire order and you need a different set of tires, youre welcome to place another order on Costco.com. I will not go back to that store as I cannot have them breaking my car further. When you're part of the Firestone Complete Auto Care Crew, it can! Now, you can take our crew with you! Search text is invalid. For a qualified tire service professional, please contact your nearest authorized Firestone Retailer by visiting our. Then they said come back tomorrow when the mechanic is there. We'll take it from there. We promise that the services we perform will be fixed right the first time. Download the free app today. Aside from time and normal wear and tear, a car accident can cause the wheels to become misaligned. Poor road conditions: Hitting curbs or potholes, experiencing rough road conditions, and running over speed bumps too fast can all cause your wheels to go out of alignment. But now they take a $40.00 late fee out of every pym'nt, even though it is sent by the date in time for my due date. Norma - Apologies for the problems with the app. We'll take it from there. One of the worst I've ever seen. Desired outcome: Our experts install more than 800,000 car batteries a year, We handle over 9,000 alignments every day. Gas selection is important, but the reason why might surprise you! View our privacy policy. Schedule An Appointment Find Maintenance Services Oil Batteries Scheduled Maintenance AC Service Tune-Up Electric & Hybrid Vehicles Transmission Drivetrain Radiator Wiper Blades Free Vehicle Inspections Service Warranty Options Schedule Maintenance Service Online Littleton, Simply visit Costcotireappointments.com and follow these steps:. If youd like a text message reminder, check the appropriate box and select your Mobile Phone Carrier. It has an equal or greater OE Speed Rating. Your local Costco Tire Center team will be glad to discuss any of these services in-depth. Conventional tires do not have run-at capability and the handling characteristics of the vehicle with these tires may be different. When you bring your car or truck to us, our professional technicians will inspect the operating systems on your vehicle including tires, brakes, fluid levels, wipers, and moreat no cost to you. For Customers Modifying Appointments Our Customer Service team can help you modify scheduled work orders at (800) 242-0504 or support@firestonedirect.com. Paid and and not fixed 908.00 now refuse to fix and no refund car not working, Charged $199.00 for work that was completed by the dealership, not by Firestone, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. Replaing both drums with the holes over the drum brake adjustors. Thanks for your honest assessment. We reserve the right to establish, remove and/or revise our cancellation policy or cancellation fees at any time in our discretion. And if you just need a quick tire repair or pressure check? I paid 908.00. I was asked when I needed my vehicle I said I had to have it that day. Your Costco.com tire order will arrive at your selected warehouse in approximately 5-10 business days from the time of your order. You're better off just calling the store. So much for "complete" auto care. Message and data rates may apply. Tire Replacement Questions | Firestone Customer Information FAQS We have answers to the questions that are important to you. Check the pressure in your tires monthly and before long trips or carrying extra weight. All visitors are advised to consult with the Access Office at (609) 258-5737 for details prior to arrival. When it's time for a new battery or quick oil change, come see us. At Firestone Complete Auto Care, our goal is customer satisfaction. Auto Care & Tires. As part of that commitment, our Tire Centers will only install tires that are suggested by the manufacturer for your make and model of car. If you modify a requested Job within 24 hours of a scheduled start time for a Job, you may be charged a fee of $20. When your battery is old or the terminals are loose, your car likely won't start. For more information on what cookies we use and how to manage these cookies please visit our, Vehicle Maintenance, Oil Changes, Batteries, Tune Ups, California Transparency in Supply Chains Act of 2010, Air, Fuel, Cabin Air and Transmission Filters, New or Remanufactured Starters and Alternators, Standard Brake Service - Brake Shoes, Disc Pads (1), Standard Brake Service with Brake Fluid Exchange -, Lifetime Brake Service - Brake Shoes, Disc Pads, Calipers. Directions service offers, oil change coupons, or tire deals. You can save time in the store by pre-booking your maintenance service appointment online today. Firestone Transforce AT Tire Review. Desired outcome: I purchased a battery from Firestone (1430 Greenville Ave, Dallas tx 75206) on 2/19/22 with a 3 year warranty. Firestone 25602 S I-45 Frontage Rd Spring, TX 77386 United States. We know cars and trucks from bumper to bumper, but we also know drivers. It may be necessary to have it removed from the wheel for a complete inspection. I think is very fair. Removing the rear brake drums with a pulling tool, and lessening the tension of the break shoes. Find your specific vehicle maintenance schedule with our online database above or by using the MyFirestone app. Desired outcome: All cars and trucks are racing against time; some are just doing better than others. The difference put back on my card. By texting BRIDGESTONE, you agree to receive text messages from Bridgestone at your mobile number, which may be sent through an automatic telephone dialing system. Start by selecting a topic from the menu. They said it was normal. These guarantees do not in any way alter the provisions of the "LIMITED NATIONWIDE SERVICE WARRANTY" with regard to the warranty on service or auto parts. The all-new app from Firestone Complete Auto Care helps you stay on top of vehicle maintenance, track service appointments, request roadside assistance, even get special offers and deals.. Clients are able to reschedule and cancel upcoming appointments by clicking on the Change/Cancel Appointment button in their confirmation email. Your distance capability may be less, or more, depending on your specic operating conditions. A credit and an apology. OTHER SERVICE WARRANTY EXCLUSIONS: Replacement of anti-freeze or clamps is not included in the warranty on belts/radiator hoses. This site is dedicated to consumer tires for cars, trucks and SUVs. Get familiar with your vehicle's maintenance schedule to help you keep track of how often to service all of your vehicle's differentcomponents. At Firestone Complete Auto Care, our goal is customer satisfaction. If you have any questions or concerns regarding the service you received or our nationwide limited warranty, please contact the Manager of the store you visited. The all-new app from Firestone Complete Auto Care helps you stay on top of vehicle maintenance, track service appointments, request roadside assistance and even get special offers and deals. Can you fill a car with the engine running? That makes taking care of your vehicle amazingly simple. Firestone Agricultural Tires. You may also contact Customer Retention toll-free at 800-440-4167. Our maintenance recommendations come from Mitchell1 a trusted, independent source for car maintenance information. Thanks for listening. Scheduling an appointment at your local Tire Center is easy! In the meantime, try our FAQs or contact the Bridgestone Service Center by calling toll-free: 1(816) 492-2038 . 303.515.7308, $40 on a set of 4 Firestone All Season Tires + $30 when you use your Firestone Card. Change Store, 7980 S Broadway ComplaintsBoard.com is a leading complaint resolution website on the Internet. The developer provided this information and may update it over time. When your car works, everything works! If youre not completely satisfied with your order, stop by the Costco Wholesale Tire Center when the tires arrive for a refund. This site uses cookies to enhance your user experience. Thinking of skipping that vehicle inspection? Your safety is our top priority. From drivetrain services Easily schedule an appointment at one of our 1,700 locations - Open late and on weekends. Find a nearby store or book an appointmenteven at night or on weekends at most stores. You will be notified by phone or emailwhen your tires arrive at the warehouse and you will have 14 daysfor installation. You may modify your Job at any time, subject to the following. My car is old, (110,455 miles) but I feel it still has life in it. If you have further questions concerning Tire Conditions please contact Technical Services at 1-800-847-3272. With first-class auto repair, maintenance, and tires from your local Firestone Complete Auto Care, your car can live a better life. I basically feel I was ripped off. Naomi Wade Acc't # [protected]. budget-friendly When you need work done on your car or truck, we will strive to make your visit satisfying. Note: Some vehicle manufacturers do not recommend using repaired tires. Whether your vehicle is brand new or pushing 200,000 miles on the odometer, bring it into a Firestone Complete Auto Care near you to make sure its getting the preventative maintenance it needs at the right time. Not completing work orders. Shop our full line-up of Firestone, Bridgestone and Primewell tires or check out our special offers. After I picked up my SUV . I have talked to other mechanics who said the machine they used to resurface the rotors either used the wrong grain brush or was not lubricated and said rotors should not be making that noise. Salaries can vary widely depending on the region, the department and many other important factors such as the employee's level of education, certifications and additional skills. Take the guesswork out of tire shopping with our Tire Decision Guide for a perfect match no matter your driving preferences. **Valid at any company-owned store. On Thursday, March 16, 2023, after driving it 20+/- miles, it Share your photos and videos with others to prove the truth of your words. At 3:26, they called me back to inform me that the vehicle was finished. Removing and replacing tires on wheels can be dangerous. I think is very fair. I left the vehicle and they tested it and called me to say not needed a new starter and that I should also replace the battery. Message and data rates may apply. Now I'm possibly rubbing my new brake shoes against the drum, making acceleration more of a strain, and possibly lowering my gas mileage at the same time. A tire rotation consists of removing the tires from their current locations and rotating them to another location on the vehicle. If your tires were produced prior to 2000, the last three (3) digits of the serial code identify the week and year of production. Charges reduced to 1 hour labor. However, we cannot guarantee that a canceled Job will be selected by another Technician and rescheduled or that the Job Request will be completed. Firestone Complete Auto Care reviews & complaints Firestone Complete Auto Care Customer Support Lowest Rating 49 Resolved 435 Unresolved 10% of 484 complaints were resolved File a complaint Table of contents Verified Follow Share Complaints Contacts Resolved "Brake-rotor replacement - poor, unethical." I have to link to some other account which pushes me out to some other website where I need to link my accounts and it's just a nightmare to even get my billing info when it should be 1 click, enter number, done. A tire bearing a letter speed rating indicates the tires speed capability according to standardized lab tests. We'll help you take care of what's under the hood, but also what keeps you on the road: your tires. Download the free app today. Learn how to navigate unexpected car repair expenses and plan for them in the future. can be a great way to Contact your nearest retailer directly by visiting the. Firestone Agricultural Tires. NOTICE: A buyer of this product in California has the right to have this product serviced or repaired during the warranty period. Want your work to make a difference? Some punctures may be repaired under certain restrictions and prescribed procedures. Download the free app today. 2022 Bridgestone Americas Tire Operations, LLC, This site uses cookies to enhance your user experience. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Firestone Complete Auto Care, Featured Firestone Complete Auto Care complaints. This button displays the currently selected search type. Replaing both drums with the holes over the drum brake adjustors. 7980 S Broadway The one tool every driver needs. *** Contact Store Product may need to be special ordered. No one called. Costco will not install golf cart or ATV tires, Costco will not install UTV tires that will be used in street applications, Costco will install any loose trailer tire with the exact same size and load index tire that is currently on the wheel, Costco will only install trailer tires on a trailer if the owner of the trailer has the documentation stating the wheel torque specification from the trailer manufacturer, Costco will only install Costco-purchased tires, Golf, Trailer and ATV tires must be shipped directly to your home and do not include installation fees, Costco will only install trailer tires on a trailer if the owner of the trailer has documentation stating the wheel torque specification from the trailer manufacturer. Actual pricing may vary based on retailer, region, tire size and other factors. 7980 S Broadway Can be compared to competitor's Buy 3, Get 1 offer. Text STOP to cancel, text HELP for help. I was charged 442.36 at the time of my visit and 149.00 the following On April 12, 2023 I brought my car to 7426 Cantrell Rd. Desired outcome: Please try again or manually enter a search below. Whether you need all-season truck tires or high-performance car tires, When I went to make an online appointment for Saturday, I realized they DID have openings and my car could be worked on. I scheduled an appointment March 22nd for my vehicle breaks to be replaced for March 26th at 10:00 am via online. Very rude, selfish, lying, not compassionate, not patient, not serving the clients. WILL THE COSTCO TIRE CENTER INSTALL ANY SIZE TIRE? If you don't want to keep the tires, there are two return options: We dont have the ability to process exchanges for tire orders placed on Costco.com. Littleton, Safety starts with understanding how developers collect and share your data. The end result is you get a notice to call the store. 7980 S Broadway I should have been charge 1 hr labor only. I was able to get service for a 2010 Nissan Sentra right rear drum brake wheel cylinder and possibly replace the left rear drum brake adjustor because the drum was not easily removable on a Sunday, 04/23/2023 at 29 Wyoming Valley Mall, #415, Wilkes Barre, PA. This month my car battery was acting up ( I got a message on my car staying that I needed to check battery). Manage Maintenance With My Firestone App Now, you can take our crew with you! Click below to find job opportunities at your nearest Firestone Complete Auto Care. to provide quality auto repair and service in Honolulu, How can I schedule an appointment at my local Tire Center? If you modify a requested Job 24 hours prior to a scheduled start time for a Job, you will not incur a change fee. Click here to get notifications about new complaints of Firestone Complete Auto Care. As I was traveling thru Houston my battery light came on so I went to the nearest Firestone store #353236, They check the car they told me it was ok to continue on that I will make it to San Antonio and have car checked there. CO 80122-2708 We have the answer. Whether you prefer high mileage, conventional, synthetic, or synthetic blend oil, your car needs fresh oil at the factory recommended interval, which is typically 3,000 miles. If you have any questions or concerns regarding the service you received or our nationwide limited warranty, please contact the Manager of the store you visited.